Reference

Your Account Terms on mini1212

When you open an account with us, you're agreeing to a straightforward set of rules that protect both you and the platform.

Account creation rulesPayment and withdrawal termsAccount security responsibilitiesDispute resolution
mini1212 Your Account Terms on mini1212
GET HELP

Contact Us About Terms Questions

If you need clarification on any part of these terms, or if you believe we've applied them unfairly to your account, reach out directly. Our support team in Denpasar and Yogyakarta responds to term-related queries during operating hours. We aim to resolve disputes promptly and transparently — your account status and transaction history are available to you at any time for review.

Team online

Email Support

Send questions about terms, account policies or dispute concerns to [email protected]. We respond within 24 hours on business days.

Live Chat

Use the chat widget in your account lobby for urgent term clarifications. Available 08:00–22:00 WIB daily to walk through policy questions.

Account Settings

Review your full terms agreement and recent policy updates in Account > Settings > Legal & Terms. Download a copy anytime for your records.

YOUR DATA & SECURITY

How We Handle Your Information

Your data—personal details, payment info, game history and communications—is protected under these terms and our privacy rules. We store it securely and never sell it to third parties.

Data Encryption

All deposits through DANA, OVO, GoPay and QRIS use TLS 1.3 encryption.

Account Verification

We verify your identity once during signup and again before your first withdrawal.

Session Security

Your session expires after 30 minutes of inactivity. Log out manually from Account > Security to clear all active sessions…

Data Download Rights

Request a full export of your personal data, game history and payment records from Account > Settings > Privacy.

Account Deletion

Close your account permanently via Account > Settings > Close Account. A 14-day cool-off applies; after that, deletion is irreversible.

Cookie & Tracking Policy

We use cookies to keep you logged in and to track your activity for fraud prevention.

Frequently Asked About Our Terms

These are the real questions we hear from players about our terms and how they affect your account. If your question isn't here, use live chat or email support—we'll answer in plain language.

No. Your account is for your personal use only. Sharing login details or letting others play on your account violates our terms and can result in permanent closure. Each person needs their own account with their own verification and payment method.

Go to the login page and tap 'Forgot Password.' Enter your registered email or phone. We'll send a reset link valid for 24 hours. If you can't access that email, contact [email protected] with proof of account ownership (recent transaction or ID snapshot).

Your funds are held in segregated accounts separate from our operational costs. If the platform closes, your balance is returned to your original payment method within 30 days. We maintain this guarantee under our operating terms where local law permits.

Yes, but only before it enters processing. Withdrawals to DANA, OVO, GoPay and QRIS typically process within 10 minutes. If you want to cancel, do it immediately through Wallet > Withdraw History > [Transaction] > Cancel. Once sent to your bank, recall is not possible.

Prohibited activity includes: using multiple accounts, exploiting software bugs, colluding with other players, depositing with someone else's payment method, and playing from restricted regions. We monitor for these patterns. Violations result in account suspension pending investigation and possible permanent closure.

We retain transaction records, chat logs and account history for seven years to comply with anti-money-laundering and tax rules. Your personal contact details are deleted after one year unless you re-open an account. Game history is archived for fraud review only.

We update terms occasionally. You'll see a banner in your account when changes take effect, and we email you 14 days before major changes. Continued account use means you accept the new terms. You can download the current version anytime from Account > Settings > Legal & Terms.